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Student-Athlete Services

Table of Contents


Conduct of Student-Athletes

Student-Athlete Code of Conduct
Sportsmanship/Sportsmanlike Conduct
Gambling & Bribery
Student-Athlete Substance Use Policy
Sexual Misconduct


Tutoring Services
Book Loan Program
Athletics Study Hall
Student-Athlete Resource Center
Attendance Policies
Game Scheduling Policies and Guidelines

Proctoring Exams Policy 

Academic Monitoring
Activity Credits

Student Services

Family Educational Rights and Privacy Act (FERPA)
Housing Placement
Pacific Student-Athlete Council
Student-Athlete Grievance Procedure
Letter Awards & Criteria for Lettering in Athletics
NCAA CHAMPS/Life Skills Program
Student-Athlete Email List/Facebook Site


This chapter is dedicated to the policies and procedures for student-athletes in the Department of Intercollegiate Athletics at the University of the Pacific.  The chapter is separated into three (3) primary sections: Conduct of Student-Athletes, Academic Support, and Student Services.

It should be noted that there is information related to student-athlete policies and procedures found in the University of the Pacific Student-Athlete Handbook. All staff members of the Department of Intercollegiate Athletics will be issued a copy of this document each year and will be expected to read and understand the contents of this Handbook.

The Department of Intercollegiate Athletics Student-Athlete Services & Compliance Office offers academic and personal support services to student-athletes in order to assist them with making timely and satisfactory progress toward their degrees. The staff is dedicated to the success and development of Pacific student-athletes as whole persons and as active contributors to the campus, local and regional communities. This development includes eliciting values of character, education, willingness, commitment, leadership, teamwork, quality of life, and meaningfulness.

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Conduct of Student-Athletes

Student-Athlete Code of Conduct

General Standards
The University of the Pacific has established a tradition of ethical conduct at all levels of the University. In accordance with this tradition, the University of the Pacific and Intercollegiate Athletics require all student-athletes, coaches, and staff to conduct themselves in a manner that creates and reinforces a positive image of the people, values and traditions associated with the University and Intercollegiate Athletics. Policies and procedures specifically for student-athletes are located in this chapter, and general student policies and procedures are found in the Tiger Lore.

The University of the Pacific intends to uphold all applicable federal, state and local laws and expects all students to follow such standards. Accordingly, any behavior not commensurate with responsible and/or lawful conduct may be cause for the University to take appropriate administrative, disciplinary or legal action. The University acknowledges and actively upholds the adult status of each student with all the accompanying rights of such status. Accordingly, each student is responsible for his or her own actions.

The University expects the highest degree of athletic excellence, academic integrity and responsible citizenship from its student-athletes. As such, student-athletes must abide by all University, NCAA and Conference rules, regulations and policies as well as with all federal, state and municipal laws. Additionally, each athletics team has its own team rules and/or standards that might be stricter than those of Intercollegiate Athletics or the University in general. The University and Intercollegiate Athletics provide support and services to assist student-athletes in meeting their goals and responsibilities.

The primary purpose of a student's attendance at a collegiate institution is to acquire an education. The student-athlete's goals must be the same as those of other students, with education as the primary pursuit. At the same time, the student-athlete is afforded the unique opportunity to learn and grow outside the classroom through athletics participation.

Participation in intercollegiate athletics at the University of the Pacific is a privilege. Student-athletes are afforded a special opportunity to develop athletic skills as well as to grow emotionally, socially and intellectually, to travel as University representatives and to become productive members of a team. Intercollegiate Athletics acknowledges the time and effort spent in developing both the athlete and the whole person and is proud to have its student-athletes represent the University.

It is the University's responsibility to ensure that the student-athlete may realistically pursue both an education and athletics excellence simultaneously. In fulfilling this responsibility, the University must strive to ensure that the student-athlete is integrated into the student body and has the opportunity for the same experiences as any other student. Part of the institution's responsibility involves providing necessary academic support for its students. Because student-athletes have many competing demands on their time, the University and Intercollegiate Athletics offer academic support, including counseling and tutorial services at times designed to work around class, practice and competition.

The following is the Student-Athlete Code of Conduct for the University of the Pacific:

Pacific Athletics wants you to have a fulfilling, successful and safe academic and athletic experience at the University of the Pacific. We also want all student-athletes to understand Pacific's expectations for your behavior both when you are competing and in other contexts. These expectations emphasize safety, good sportsman-like conduct, appropriate conduct and responsibilities that each student-athlete accepts when you choose to represent Pacific.

  • Any conduct that negatively reflects on the student-athlete, team, department and/or University can be met with serious consequences.
  • As members of athletic teams, student-athletes are always representing Pacific Athletics and the University. All team members will conduct themselves in a responsible and respectful manner at all times, both while participating and while acting as a member of the community.
  • All team members will demonstrate outstanding game conduct, including refraining from vulgar language during all competitions.
  • All team members will follow all conference, NCAA and University rules and regulations as well as local, state, and federal laws.
  • Team members will follow all University academic guidelines and those set by intercollegiate athletics and the coach.
  • All team members will participate in student-athlete development programs as directed by the coach and/or Intercollegiate Athletics.
  • While on a team trip, all team members must travel with the team unless special permission is obtained in advance from Administration. Teams will leave all vehicles clean after each trip.
  • Team members are responsible for all college-issued equipment and will return all equipment in good condition upon completion of the season or upon demand of the coach.
  • Team members shall avoid conduct that demeans, harasses, or threatens any person, or that is derogatory about a person's race, sex, religion, age, disability, national origin, or sexual orientation.

Hazing is against California State Law, and as mandated by the law, Athletics must report any acts of hazing to the proper authorities. Being subjected to hazing may include, but is not limited to being sworn at, being forced or expected to participate in tattooing, piercing, head shaving or dyeing, being forced or expected to wear embarrassing clothing, being forced or expected to drink alcohol, being transported and abandoned, or being forced or expected to consume inappropriate concoctions. If you know of incidents of hazing and do not report them to Intercollegiate Athletics, you may be held responsible by Intercollegiate Athletics and liable in civil and criminal court.

Social network sites such as Facebook or MySpace facilitate students communicating with other students. Student-athletes are not prohibited from using these sites, but users are reminded that they represent Pacific as well as themselves and that such pages may be accessed by Pacific personnel, prospective student-athletes and their families, as well as future employers or graduate schools. Student-athletes should understand that any content they make public on the sites is expected to comply with federal government, State of California, NCAA and Pacific rules and regulations. Specifically, violations of laws (e.g. harassing language or alcohol or drug violations) can be subject to the authority of law enforcement agencies and campus judicial proceedings. In addition, the malicious use of on-line social networks containing derogatory language about others, demeaning statements about or threats to any third party, and incriminating photos or statements depicting hazing, sexual harassment, vandalism, stalking, underage drinking, illegal drug use or other inappropriate behavior will be subject to disciplinary action by the Head Coach and/or Director of Athletics. Sanctions may include written notification requiring that the unacceptable content be removed, temporary suspension from the team or dismissal from the team.

Any student-athlete who is arrested or violates University policies will be treated seriously by Pacific Athletics. Immediate suspension and loss of athletic aid may occur, as well as other disciplinary actions. These sanctions may be imposed as a result of a preliminary hearing with the Director of Athletics or a designee. Additional sanctions may be imposed after judicial/legal hearings have occurred.

This Code of Conduct is in addition to any specific team policies established by your coach, as well as all guidelines established by Pacific that apply to all students. Failure to agree and adhere to this Code of Conduct can result in actions ranging from reprimand or suspension to dismissal from the program. It is the intent of Intercollegiate Athletics' to achieve a level of behavior that enhances a safe environment and reflects positively on all of us.

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Sportsmanship/Sportsmanlike Conduct

"For intercollegiate athletics to promote the character development of participants, to enhance the integrity of higher education and to promote civility in society, student-athletes, coaches and all others associated with these athletics programs and events should adhere to such fundamental values as respect, fairness, civility, honesty and responsibility. These values should be manifest not only in athletics participation but also in the broad spectrum of activities affecting the athletics program." (NCAA Constitution 2.4, Principle of Sportsmanship and Ethical Conduct)

Sportsmanlike conduct is conduct becoming to one participating in a sport, such as fairness, respect for one's opponent and graciousness in winning or losing. Such conduct would include dealing in a positive manner with the following situations that could arise in the context of athletics participation:

  • Communicating calmly with officials and opponents on routine matters during athletic events;
  • Maintaining control during emotionally charged situations, including assisting a teammate or colleague who appears to be losing control;
  • Reacting in a positive manner to an aggressive action by an individual or group;
  • Refraining from the use of obscene or otherwise inappropriate language or gestures;
  • Not making public statements which are negative, controversial or otherwise outside Intercollegiate Athletics' media policy; and
  • Avoiding participation in any action that violates the generally recognized ethical standards of Intercollegiate Athletics, the University or the community.


Pacific Intercollegiate Athletics does not condone and will not tolerate hazing of any sort. Student-athletes and coaches will be held accountable for any acts of hazing committed by a team or team members.

Hazing is defined as any behavior that is physically, emotionally or psychologically abusive to an individual or selected group of individuals, for the purpose of gaining entrance or acceptance into an established group. A student-athlete's "choice" or consent to participate in hazing activities is not a defense. Hazing is not effective in building team unity, and just because something has always been done that way, does not make it right. Examples of hazing activity include but are not limited to head shaving, pressuring others to engage in binge drinking, requiring others to wear embarrassing clothing and/or perform in front of a group, and other activities designed to single out a particular group of students and treat them differently than everyone else for the purpose of belonging/initiation to a larger group or team.

California law makes it a criminal offense for anyone to participate in hazing. The law and its supporting University regulations are based upon the proposition that all students are entitled to be treated with consideration and respect. No individual subject to the jurisdiction of the University shall perform an act that is likely to cause physical, psychological or social harm to any other person within the University community. Consent is not a defense.

What can be done to prevent or stop hazing? Student-athletes should conduct themselves with pride, respecting individual differences. Hazing is not effective in building team unity and, in fact, often leads to divisions within the team. Taking initiative and responsibility for eliminating hazing activities and "traditions" and developing positive team building traditions are the keys to success. If student-athletes are uncertain if a particular activity constitutes hazing or are looking for positive traditions to start, they should talk to their coach or see the Associate Director of Athletics for Student-Athlete Services & Compliance before conducting the questionable activity.

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Gambling & Bribery

Gambling and bribery is a topic of great concern in intercollegiate athletics and it is the responsibility of every administrator, coach, and support staff member to educate our student-athletes regarding the illegal nature of this activity. On many college and university campuses, students and student-athletes have become involved with organized gambling operations. The result of this involvement has been both severe and tragic, not only for the individuals, but for the entire university athletics program.

Student-athletes must be constantly reminded that participation in gambling activities, even in the most minor fashion, may jeopardize their athletic careers. They must be encouraged to be aware that placing bets in any amount with anyone (even if they are fellow students) is strictly prohibited. This means on or off-campus. NCAA rules prohibit Department of Intercollegiate Athletics staff members and student-athletes from participating in any gambling activities.

Because of the extreme importance of this problem, student-athletes are asked to observe these guidelines:

  • They must report to Compliance Staff any person who attempts to secure information concerning situations that might alter normal team performance.
  • They must not accept anything "free" from anyone, such as meals, rides, presents, etc. They are required by both the Department and the NCAA to report any individual who offers gifts, money or favors in exchange for supplying information or attempting to alter the outcome of any contest.
  • They must be aware of the legalities of gambling at an institutional and state level. They must understand that the consequences at the University level may lead to expulsion and that the University will also assist with enforcement of federal, state and local laws.
  • They must not accept any money or gifts from a "fan" for a game "well played."
  • They must not discuss the condition or attitude of their team with anyone other than their teammates or their coaches.
  • They must make sure that all interviews are cleared through the Athletics Media Relations Office. They should not participate in any interview(s) over the telephone, unless the Assistant Director of Athletics for Communications has arranged it.

Student-Athlete Substance Use Policy

In agreement with the policies of University of the Pacific, the NCAA and the State of California, Pacific Intercollegiate Athletics expressly prohibits the use, sale or distribution of any and all illegal substances by its athletes and staff.  As such, Pacific Intercollegiate Athletics implemented the Substance Use Policy. The policy is a mandatory, year round program of alcohol and drug education, drug testing, and counseling/rehabilitation efforts to assist and benefit all student-athletes.

The goals of our program are to:

  • Educate student-athletes about the health, safety, and academic risks of the use of banned substances and alcohol;
  • Test and detect banned substance use;
  • Provide counseling programs to assist in the rehabilitation of any student-athlete found to be using such substances; and
  • Set forth clear consequences and sanctions, with a progressive response to successive violations of the policy in order to maintain the integrity and character of the athletics program.

All student-athletes listed on the team roster at Pacific must comply with the terms of this program on substance use.  Accordingly, all student-athletes must read these requirements carefully and annually acknowledge in writing acceptance of the terms by signing the Drug Testing Consent Form.  Failure to sign will result in the student-athlete's removal from the athletics program.

Educational Program
An important component of this program is an ongoing educational effort designed to help student-athletes avoid involvement in the use of such substances.  Each student-athlete will be required to participate in educational activities prescribed by Pacific Intercollegiate Athletics. Additionally, any student-athlete may seek assistance for substance abuse issues at any time by contacting his or her coach, an athletic administrator, or athletic training staff members.

Self Referral/Safe Harbor Policy
Students who are actively seeking help and are interested in making a positive life change will be assisted by Pacific Intercollegiate Athletics through this process. Self referral can only be utilized prior to the notification of a drug test or screening. In other words, to self refer for fear of being caught after a drug test has been announced will not be considered.

NCAA Positive Tests
If a student-athlete tests positive on an NCAA drug test, a positive result on the Pacific Substance Use policy will also be assessed.  NCAA tests are performed using the same strict standards as Pacific testing and also include observed collection.  A positive NCAA drug test results in suspension for one (1) calendar year.

University policy dictates that students, all members of the University community, visitors and guests comply with federal state and local laws.  Individuals under the age of 21 may not possess, serve, consume, or be served alcohol at any time, and operating a motor vehicle while under the influence of alcohol is prohibited.  While we recognize that alcohol use in moderate amounts by those of legal age may not be harmful, it is the desire of Pacific Intercollegiate Athletics to discourage the abuse of it.  Athletics policy dictates that no student-athlete will consume alcohol within 24 hours before an athletic contest. Absolutely no alcohol may be consumed at any time while on athletics road trips. Also, student-athletes may not consume alcohol on official or unofficial visits or anytime prospective student-athletes are present.  Previously mentioned standards may be overridden by stricter individual team policies.  A violation of state laws and University policy regarding alcohol will result in sanctions.

The use of tobacco, smoke or smokeless, is prohibited in connection with any intercollegiate team function. A team function is defined as any activity that is held or attended as a team, whether it is meetings, practices, games, road trips or informal workouts on or off the grounds of the University. This also includes team-related activities in the training room, locker room and weight-training facilities. The Department of Intercollegiate Athletics strongly encourages its student-athletes to refrain from the use of tobacco in their private lives.  The University has a no smoking policy in all buildings and facilities and during indoor or outdoor campus events.  A student-athlete who uses tobacco and would like information on quitting or options should contact a member of the Athletics Training Staff for confidential advice and/or assistance.

Drugs/Banned Substances
Both California and federal laws prohibit the use, possession, and sale or offering for sale of hallucinogens, narcotics, marijuana, amphetamines and barbiturates. It is a particularly serious offense to sell, provide, share or distribute drugs illegally.  Any such offense, on or off campus, may result in the suspension of the offender from the University.

Pacific Intercollegiate Athletics strongly believes that the use of nontherapeutic drugs can be harmful to both academic and athletic performance. Such drugs include street drugs, performance-enhancing drugs, and all substances included in the NCAA Banned Substance List.

Testing Program
1)  Consent

It is a condition of participation in athletics that a student-athlete annually sign the NCAA Drug Testing Consent Form and the Pacific Drug Testing Consent Form affirming willingness to submit to any tests prescribed by Pacific or the NCAA to reveal the use of any banned substances. This paperwork must be completed prior to participating in any countable athletic related activity. If a student-athlete declines to sign the consent form, he or she will be dismissed from the athletics program.  If a student-athlete is not present for a test, refuses to provide a sample or manipulates his or her sample to alter the validity, it will be recorded as a positive result.

Testing may take place in the preseason, during the academic year and/or the summer.  Testing may be unannounced random or team testing or in response to reasonable cause.  Reasonable cause is information from any source deemed reliable by the Director of Athletics or his/her designee.

2)  Selection

Student-athletes can be selected for a drug test at any time (announced or unannounced).  The selections are determined by the Associate Director of Athletics for Student-Athlete Services & Compliance in conjunction with the Athletic Training Staff.  Head Coaches may request drug testing for the entire team or individuals.

3)   Notification

Notification can be either verbal or written. Athletics reserves the right to test without prior notification. Student-athletes may be selected at the conclusion of practice, weights or at other convenient times. Student-athletes will sign an informed consent/waiver statement at the time of testing.  All students who have been notified and fail to report will be in violation of the policy.

4)   Collections

All collections will be done according to NCAA protocol and follow approved chain of custody procedures.  The Athletic Training Staff will carry out all collections; samples will be collected under observation by the same gender staff member.  Student-athletes must declare any prescription and/or over the counter medication that he/she has taken within the past two weeks.

Substance Use Violations
Any violation of the University, Departmental and NCAA substance policies will be subject to the following sanctions.  Sanctions will be issued in accordance with information provided through the Office of Housing & Greek Life, Public Safety, Judicial Affairs, and Pacific or NCAA drug testing. Sanctions are cumulative throughout the student-athlete's career in Pacific Athletics. Student-athletes may be subject to additional sanctions from the Office of Housing & Greek Life and Judicial Affairs.

1)   First Violation

The student-athlete, head coach, Associate Director for Student-Athlete Services & Compliance, and the Director of Athletics will meet to discuss the issue. The student-athlete will be offered the opportunity to provide any rebuttal information. The student-athlete will sign a behavioral agreement acknowledging the first violation of the departmental policy and agree to attend a substance use class and follow any recommendations of the counselor.  The student-athlete is subject to unannounced testing during the rest of his or her career as a student-athlete.  Parents will be notified by the student-athlete in the presence of the coach or administrator. Additional sanctions may be issued at the discretion of the Director of Athletics.

2)   Second Violation

In addition to the sanctions listed above, the Director of Athletics may impose further sanctions at his discretion. Suspension from competition/practice will be determined by the Administration and head coach. Reinstatement of the student-athlete to intercollegiate athletics competition at the completion of the suspension period shall occur only after all provisions of the behavioral agreement are completed.

3)  Third Violation

Student-athlete will be suspended from the team for at least one (1) calendar year and faces termination of his or her athletic scholarship.

Any determination that results in a decision of indefinite suspension or termination of an athletic scholarship may be appealed through the regular student-athlete grievance process. Prior to implementation of the suspension period, the Director of Athletics and the Associate Director of Athletics for Student-Athlete Services & Compliance will notify the student-athlete of the proposed suspension and the reasons for this proposed action. At such point, the student-athlete will be allowed to present evidence of any rebuttal or mitigating circumstances that he/she feels important and/or constraining.

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Sexual Misconduct

The following is the introductory language from the University of the Pacific Sexual Misconduct Policy.

Pacific community members shall be able to pursue their interests in a safe and respectful environment free from any form of sexual misconduct. The University will not tolerate such acts against its members, will evaluate known incidents of alleged sexual misconduct, and, when appropriate, apply judicial action.

This policy pertains to incidents of sexual misconduct between students or when the alleged perpetrator is a student. Alleged victims may be of any gender or sexual orientation. This policy defines sexual misconduct and the activities that constitute a violation; identifies procedures for responding to incidents; outlines options for reporting alleged violations; and explains the judicial hearing process for alleged violations. In instances where a student asserts that a faculty or staff member has engaged in sexual misconduct, a student should alert the Director of Judicial Affairs, who will assist the student in communicating with University Human Resources.

Reporting is the only way the University can take action against an alleged violator of the policy. Students may choose to file a report of alleged sexual misconduct at any point in time; however, anyone that is made aware of an alleged assault is strongly encouraged to report incidents to appropriate University officials as soon as possible. Reporting within 72 hours will help ensure that a student receives appropriate medical attention and emotional support. Timely reporting will also aid in the collection and preservation of potential evidence. In order to provide the level of care to reporting of such events and to avoid any failures of communications, the University expects that a student's reporting of alleged incidents of sexual misconduct should include an electronic, email, or in-person report to a University staff member who is at the director or higher level in administration.

In accordance with Student Judicial Procedures outlined in Tiger Lore, violations of this policy may result in sanctions up to and including dismissal or suspension from the University. Prosecution by the criminal justice authorities is not a requirement for the student judicial process to be initiated.

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The mission of Academic Services for Student-Athletes is to provide academic and personal support to all student-athletes at University of the Pacific. Our intent is to provide our students with the opportunity to achieve their potential for intellectual, social and personal growth and development. We strive to create a collaborative environment with campus departments to help student-athletes integrate into the Pacific community.


Tutoring Services

Tutoring services are available to all student-athletes. Student-athletes requesting assistance are directed first to the University Educational Resource Center. If the necessary tutor is not available through the regular University process, Intercollegiate Athletics will hire one. If a student-athlete misses two (2) unexcused (by the head coach) tutoring sessions, tutoring services may be suspended or cancelled. Study skills sessions are also available through Student Advising to assist students in such areas as time management, as well as test and note taking skills. Double study hall credit will be given to students using tutoring through the Educational Resource Center. In order to receive double credit, student-athletes must identify themselves as such to their tutor and request that the session be recorded and forwarded to the Department of Intercollegiate Athletics.


Book Loan Program

The Book Loan Program is available to some scholarship student-athletes as part of their athletics aid package and is designed to meet course textbook needs. The Department of Intercollegiate Athletics provides the schedules to the Bookstore for textbook distribution during scheduled times at the beginning of each semester. Only required textbooks are allowed to be provided through this process. Student-athletes may request assistance with the purchase of recommended textbooks by speaking with the Assistant Coordinator of Academic Achievement.

A student-athlete who wishes to purchase a book for his or her own personal library may purchase the book from Athletics at the full purchase price. All books must be returned in good condition to the Student-Athlete Resource Center during designated hours. All books must be turned in by the end of finals week, unless a student-athlete has made prior arrangements. Student-athletes are responsible for repayment based on the full purchase price of all books that are not returned by the designated time.

A "hold" will be placed on the student's record until repayment is received.  Student-athletes with account holds will not be allowed to pick up books for the follow semester and will not be allowed to register for the subsequent semester.

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Athletics Study Hall

Athletics Study Hall is available to all student-athletes and is useful in developing time management skills and in providing a place to study right in the midst of the Intercollegiate Athletics offices. All first semester freshmen and other new student-athletes are required to participate in the Athletics Study Hall program for five (5) hours per week. Second semester freshmen below a 2.50, sophomores below a 2.35 and juniors below a 2.20 are required to attend Study Hall sessions for three (3) hours per week unless the grade-point average is below a 2.00, and then five (5) hours are required. The coach, in consultation with the Coordinator of Academic Achievement, may establish alternative hourly requirements for participants. All student-athletes designated as "at risk" will be required to check in with a designated staff member on a biweekly basis until informed otherwise.  For more detailed information regarding study hall, please see the Student-Athlete Handbook.


Student-Athlete Resource Center

Located in the Pacific Intercollegiate Athletics Center, the Student-Athlete Resource Center has been designed to meet the academic needs of student-athletes. The Resource Center is filled with study carrels, assorted reference materials and computers with Internet access. The computers in the Center are for academic and research purposes first. Study sessions and some tutoring also take place in the Student-Athlete Resource Center.


Attendance Policies

Intercollegiate Athletics expects student-athletes to participate in all class activities and attend all classes unless previously excused for competition or other extenuating circumstances. Each team schedules its competitions so that no student-athlete shall miss more than fifteen percent of scheduled classes in any single semester for athletics competition.

The Pacific Athletics Advisory Board developed and adopted the following class attendance policy for student-athletes:

"Class attendance is extremely important to the academic development of all students at the University. As members of the University community, student-athletes are expected to attend all class meetings. During the off-season they have the same responsibilities and are bound by the same rules as any other student; during the playing season, they have a special responsibility to see that the only absences are those due to intercollegiate competition."

At the beginning of every semester, each student-athlete receives an official letter developed by his or her coach or the Coordinator of Academic Achievement, which lists the dates of scheduled competition that will conflict with that student's class sessions. It is the student-athlete's responsibility to present each of his or her professors with the appropriate letter and remind the professors of scheduled absences as they approach. Student-athletes should make every effort to make up any work missed as a result of said absences. If, in the opinion of the instructor, the scheduled absences will interfere with the student-athlete's ability to perform successfully in that course, he or she might be advised to drop the class. If the class is required for the timely completion of the student's degree and cannot be delayed, the Coordinator of Academic Achievement or the Associate Director of Athletics for Student-Athlete Services & Compliance may assist in making arrangements for the student to have a reasonable opportunity to successfully complete the course.

It must be noted that if a student is attending all classes other than those missed for competition, faculty members will be more likely to be accommodating in the event of a problem or conflict. Attending classes will also make it much easier for students to maintain academic eligibility and graduate in a timely fashion.

Final Exam Schedules
The university has a very strict policy regarding taking final exams at the scheduled day/time.  Any exceptions to this rule must be approved by the Dean's office of each school.  This must be requested at the beginning of the semester.  If a final exam needs to be rescheduled to avoid conflict with competition, please notify the Associate Director of Athletics for Student-Athlete Academic Services & Compliance/SWA immediately.

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Game Scheduling Policies and Guidelines

Intercollegiate Athletics expects student-athletes to actively participate in all class activities and attend all classes-- unless previously excused for competition or other extenuating circumstances. 

The Pacific Athletics Advisory Board developed and adopted the following class attendance policy for student-athletes:  "Class attendance is extremely important to the academic development of all students at the University. As members of the University community, student-athletes are expected to attend all class meetings. During the off-season they have the same responsibilities and are bound by the same rules as any other student; during the playing season, they have a special responsibility to see that the only absences are those due to intercollegiate competition."

University of the Pacific coaches and staff must consider the following policies and guidelines for practice and competition to ensure student-athletes miss the least amount of class.  Our goal is to schedule competitions such that no student-athlete shall miss more than fifteen percent of scheduled classes in any single semester for athletics competition (15%= up to seven M/W/F classes; four T/TH classes; and two 1-day a week classes).

1.     Nonconference games will not be scheduled during finals week--including the weekend before finals week in the Fall, and the weekend between finals week in the Spring. 
o   Exception: Home competitions are permissible when finals are not being conducted.

2.     Nonconference games will not be scheduled during commencement activities. 
o   Exception: Home competitions are permissible after commencement activities have concluded.

3.     Student-athletes will not miss any class for non-championship season competition. 
o   Exception: An individual Tennis or Golf student-athlete may miss no more than 6 days of class for non-championship competition.

4.     Student-athletes will not miss class for non-competition athletic related activities including, but not limited to: regularly scheduled practice, conditioning, weight training, team meetings, fundraising events and videos.

5.     Student-athletes will not miss any class prior to 2pm on the day before an away competition for Northern California travel.

6.     Student-athletes will not report for a home contest more than two hours prior to the start of the competition. Except: 
o   When a student-athlete has a medical treatment. 
o   Baseball reports three hours before competition.

7.     Student-athletes will not be on the road more than two consecutive weeks (unless conference schedule).

Travel Guidelines/Best Practices:
1.     Regional flights should be scheduled in the afternoon, when feasible.

2.     Student-athletes should not miss three or more consecutive days of the same class during nonconference schedule.

3.     Student-athletes should travel back to campus if they compete within two hours from campus to permit student-athletes to attend class.

4.     Student-athletes should have a team study hall when a team is staying overnight for competition.

Appeal Process
A coach will submit a written explanation to the Associate Athletic Director for Student-Athlete Services and Compliance regarding their rationale for needing an exception to the policies noted above prior to finalizing commitments or contracts. The appeal will be sent to the Athletics Advisory Board and/or Chair for review and a recommendation will be made to the Director of Athletics for final decision.  Criteria to be considered in the appeal include but are not limited to: team GPA, APR score, graduation rate, total days missed, and conference television obligations. A coach will receive written feedback on the outcome of the appeal before contracts are signed.  No contracts or agreements should be signed before appeal outcome is determined unless otherwise approved by Director of Athletics. 

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Proctoring Exams Policy

Ethical academic conduct is an essential principle of the University of the Pacific and the National Collegiate Athletic Association (NCAA).  All student-athletes must abide by university policy pertaining to academic integrity.  In addition, NCAA bylaw (14.9) specifies that all student-athletes who participate in collegiate athletics, as well as institutional employees, are expected to conduct themselves with academic integrity at all times.

In the event that a student-athlete must miss an exam/quiz due to a university-sponsored event (i.e. team travel and/or competition), the student-athlete must follow the following procedure:

  1. Student-athlete must notify their professor at least one week prior to the date of departure from campus.  At the time of notification, the professor and student-athlete will discuss the following:
    1.  Rescheduling of the exam/quiz on campus prior to, or immediately upon return from team travel
    2.  Taking the exam/quiz on the road
  2. If permission to take the exam/quiz on the road is granted, the student-athlete will fill out a Pacific Athletics Student-Athlete Services Proctor Request Form.pdf with professor and the student-athlete must return the form to Student-Athlete Services and the Eligibility Specialist immediately (72 hours before departure).
  3. Student-Athlete Services and the Eligibility Specialist will then coordinate exam/quiz retrieval, proctor personnel, exam/quiz return, and proctor request form verification.


Criteria to identify authorized proctor in order of precedence (proctor will be determined by Assistant AD)

  • First: Athletics Administrator/Staff
  • Second: Academic staff at opposing institution (Assistant Director of Athletics for Student-Athlete Services will reach out to Academic staff at the opposing institution)
  • Third: Head Coach
  • Note:  Under no circumstances can any of the following personnel proctor an exam/quiz: Director of Operations, Video Coordinator, Assistant Coach, Graduate or Student Manager, Student Coach, Athletic Training Student, Volunteer Coach, or Student-Athlete.

Proctoring policies

  1. The exam/quiz must be taken in an isolated room with little-to-no distractions, unless approved in advance by Assistant Director of Athletics for Student-Athlete Services.
  2. Proctor should remain in the room, monitoring the student-athlete during the duration of the exam/quiz.
  3. Only designated items approved by the professor will be allowed in student's possession while taking exam/quiz.  Proctor should hold any additional items until exam/quiz is completed (i.e.: phone, iPad, backpack, notes, etc.).
  4. Exam/quiz should always remain in a sealed envelope prior to time to give the exam/quiz.
  5. Prior to administering exam/quiz, proctor and student-athlete review Professor's instructions on Pacific Athletics Student-Athlete Services Proctor Request Form.pdf and Proctoring Exams Policy.
  6. Immediately following the exam/quiz, proctor and student-athlete will complete the Pacific Athletics Student-Athlete Services Proctor Request Form.pdf found in the envelope with the exam/quiz, verifying strict adherence to the instructor's guidelines and proctor policy.
  7. Proctor must return exam/quiz and completed Pacific Athletics Student-Athlete Services Proctor Request Form.pdf in sealed envelope (provided with exam/quiz) to the Student-Athlete Services and Eligibility Specialist no later than 11am the next business day after returning to campus.
  8. Student-Athlete Services and Eligibility Specialist will deliver exam/quiz and a Pacific Athletics Student-Athlete Services Proctor Request Form.pdf to the professor. Original copy of the form will be kept on file in Student-Athlete Services and Compliance.

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Academic Monitoring

Student-athletes, at a team meeting at least once per academic year, are advised and/or reminded of requirements for continuing eligibility and any changes in University and NCAA academic regulations or requirements. During each semester, all student-athletes' progress is monitored on a regular basis with results reported to the coach and student-athlete.

Student-athletes participate in the same advising, pre-registration and registration processes as all other students. Student-athletes may be advised to make changes in their academic programs by Student-Athlete Services staff with permission of the student-athlete's faculty advisor.

Progress reports are received from instructors twice per semester. Students and coaches will be contacted if concerns arise. A student-athlete's academic difficulty may be addressed by the student-athlete's conferencing with the instructor, the Coordinator for Academic Achievement, the Associate Director of Athletics for Student-Athlete Services & Compliance or some combination thereof. The Director of Athletics may be brought into the discussion at any point as deemed appropriate. Signed behavioral contracts between the student and Intercollegiate Athletics may be developed as needed to ensure understanding of expectations and possible consequences.

Detailed NCAA Eligibility information is available in the Student-Athlete Handbook.

Activity Credits

For all sports, student-athletes are allowed to earn a total of 8 activity credits: 4 in the sport, 2 in Weight Training and 2 in Strength & Conditioning.  Student-athletes need to make sure they are registered for the course through Athletics, not the course offered at Baun Fitness Center. Transfer students other than men's basketball student-athletes can transfer in 8 units of activity, but then no additional activity credits can be earned while at Pacific to count towards degree progress/graduation requirements.  Men's basketball student-athletes are only allowed to transfer in 2 activity units to count towards transfer eligibility requirements.

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Student Services

Family Educational Rights and Privacy Act (FERPA)

FERPA prohibits athletic staff from discussing educational matters with student-athletes' parents.  However, all student-athletes are asked to sign a release that allows athletic staff to discuss academic information with faculty, coaches and parents.  Please be mindful to not abuse this release and before talking to a parent to ensure that the student has in fact signed the release.


Housing Placement

The Associate Director of Athletics for Student-Athlete Services & Compliance/SWA works closely with the Office of Housing & Greek Life to assist student-athletes with the housing placement process. All student-athletes who wish to reside on campus must complete all required housing paperwork each spring and submit to the Associate AD.  Summer housing requests are processed directly with the Office of Housing & Greek Life.


Pacific Student-Athlete Council (PSAC)

PSAC's mission is to enhance the total student-athlete experience by promoting opportunity for all student-athletes; protecting student-athlete welfare; and fostering a positive student-athlete image, while maintaining the tenets of the NCAA Division I philosophy.

Specifically, the Pacific Student-Athlete Council was formed to:

  • Strive to develop champions for life through leadership, school involvement, academic support and community outreach;
  • Establish and maintain open channels of communication with all student-athletes and administration in order to appropriately express any issues of concern relevant to student-athletes;
  • Develop and promote an environment that is inclusive and respectful of diverse cultures, beliefs and backgrounds.
  • Provide student-athletes the opportunity to contribute to the betterment of the University and the Stockton community as a whole in the hope that they will use their athletic abilities to enhance the lives of others as well as themselves; and
  • Educate student-athletes about rights and regulations that pertain to them in accordance with Conference and NCAA guidelines.

PSAC has two voting representatives from each of the 16 intercollegiate teams. The Council meets every other Thursday at noon (during Pacific Hour), in the Champions Room. All student-athletes are welcome to attend Council meetings and should contact a representative with interest or inquiries. At the meetings, representatives discuss matters affecting student-athlete life and welfare, learn more about NCAA and Conference rules, and plan events. The Associate Director of Athletics for Student-Athlete Services & Compliance serves as the staff advisor to the Council.

A major focus of the Pacific Student Athlete Council is organizing community service and outreach projects and coordinating student-athlete involvement in those events. The council addresses issues of student-athlete welfare and are committed to providing public service and improving the quality of life in local communities.

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Student-Athlete Grievance Procedure

Student-athletes with appeals or grievances related to Athletics staff or policies and not involving the cancellation or reduction of athletics aid should file a written statement with Pacific's Faculty Athletics Representative (FAR). This process also applies to student-athletes who would like to appeal a decision made by the Director of Athletics in response to the student's policy violation (e.g., drug and alcohol policy, honor code violation, etc.). The statement should outline the issue(s) and include reasons the student-athlete believes the decision or policy is incorrect or unfair. The student may meet with the FAR to discuss the appeal and request that the FAR schedule an appeal meeting. The FAR will notify the Director of Athletics and/or Associate Director of Athletics for Student-Athlete Services & Compliance that a meeting has been requested, and request information from the Director of Athletics and/or the Athletics staff member(s) referenced in the appeal/grievance.

The appeal meeting will include the student-athlete and his/her advisor (Stockton campus faculty or staff chosen in consultation with the FAR), the coach or athletics official and his/her advisor (an Athletics staff member), the Director of Athletics and the hearing panel. The panel includes the FAR, two faculty members of the Athletics Advisory Board (chosen jointly by the FAR and the Athletics Advisory Board Chair) and a student-athlete (the Pacific Student-Athlete Council [PSAC] representative to the Athletics Advisory Board or, if there is a conflict, another PSAC officer).

The appeal meeting will open with introductions and a statement of confidentiality by the FAR, who will serve as chair of the panel. The student-athlete will make an opening statement to be followed by an opening statement from the athletics official (if he or she would like to make a statement at that point). The panel members will question the student-athlete and/or the athletics official. Advisors may provide guidance during the questioning process. Once questioning has been completed, both parties may make closing statements.

After the meeting, the panel will make a decision with respect to the appeal/grievance. The Director of Athletics may participate in the post-hearing panel discussions, but will not be present for the final discussion and/or voting. After the decision is made, the FAR will communicate the results in writing to the student-athlete and the Director of Athletics. No other written record of the proceeding will be kept. The panel may choose to make policy recommendations to the Director of Athletics based on the appeal/grievance heard, but those should not be recorded in the decision letter. The decision of the panel is final.

Student-athletes with grievances involving faculty, staff, and/or procedures outside Intercollegiate Athletics should follow the University's regular grievance procedures. These procedures can be found in the Tiger Lore. Another option for obtaining information or pursuing an issue or grievance is through the Pacific Student-Athlete Council. PSAC representatives are available to answer questions or bring them forward (confidentially) to find the answers or the next step in the process.

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Letter Awards & Criteria for Lettering in Athletics

As acknowledgment for athletic participation, and as recognition for outstanding performance, Pacific Intercollegiate Athletics distributes Letter Awards in all intercollegiate (NCAA sponsored) sports. Letter Awards are presented upon the recommendation of the Head Coach and with the approval of the sport's administrator, according to the criteria outlined below.

The Equipment Manager administers the awards program with the assistance of the Associate Director of Athletics for Student-Athlete Services & Compliance.

The letter awards are as follows:

  • First Year - Certificate
  • Second Year - Chenille Block P
  • Third Year - Jacket
  • Fourth Year - Blanket

"Redshirt" athletes are not eligible for letter awards during the year they do not compete. Transfer students are eligible for letter awards. A student-athlete who transfers in with three seasons of eligibility remaining will win a certificate in his or her first year. A student-athlete who transfers in with two seasons of eligibility remaining will win a Block P in his or her first year. A student-athlete who transfers in with one season of eligibility remaining will win a blanket in his or her first year.

In order to receive a letter award in his or her sport, a student-athlete must:

  • Be recommended by the head coach of his or her sport;
  • Be eligible for competition; and
  • Have upheld the traditions and rules of the institution for the entire season.

Letter awards are based on:

  • Total contribution to the team-based on leadership, dedication and value to the team as discerned by the Head Coach; and/or
  • Participation in 75-percent of the team's scheduled regular season events with the exception of a required thirty-five (35) innings pitched for baseball pitchers.

At the end of the regular season the Head Coach must complete the Letter Award Petition Form and submit it to the sport's administrator for approval. Once approved, the form should be submitted to the Equipment Manager. The Coach will instruct any jacket winners to see the Equipment Manager for sizing. Jacket winners should bring their previously awarded Block P to the Equipment Manager at the same time for attachment to the jacket. Attachment is done by the jacket manufacturer, so the letter must be brought at the time of sizing/ordering. If the student-athlete has misplaced his or her letter, he or she may purchase a new one from the Equipment Manager at the time of sizing.

Once the Letter Award Petition is reviewed by the Equipment Manager, the certificates, letters and blankets specified on the chart are ordered and sent to the Head Coach for distribution at the sport's end-of-season banquet or meeting. As such, it is necessary for the Head Coach to mark the date the awards will be distributed on the Petition. Further, the coach must give the Equipment Manager at least one week's notice for all awards other than the jackets. Jackets will be delivered up to two months after they are ordered.

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NCAA CHAMPS/Life Skills Program

Pacific participates in the CHAMPS (Challenging Athletes' Minds for Personal Success) /LifeSkills Program which is a program designed to address the "total development" of the student-athlete. This well-rounded plan helps students to develop the individual skills necessary to lead a successful, productive life and become leaders of and contributors to the community and the nation. The program consists of five components: academic excellence, athletic excellence, career development, personal development and service. It is designed to help student-athletes

  • Develop positive self-esteem and maximize intellectual development
  • Develop leadership skills
  • Develop a respect for diversity by learning about different cultures
  • Create meaningful interpersonal relationships
  • Promote community involvement
  • Build partnerships between the NCAA, member institutions, and the communities for the purpose of supporting a full education for all college student athletes.

Pacific's CHAMPS LifeSkills program continues to be developed with the needs and concerns of Pacific student-athletes in mind. The program includes speakers on varied topics as drug and alcohol abuse, proper nutrition and eating disorders, time and stress management, to gambling and career development. An important component of the program is the wellness program, which includes the Drug Education, Testing, and Treatment Program.

Examples of past and future projects Life Skills promotes, presents, or works in partnership with University groups to administer:

  • Resume and Cover Letter Writing, Interview Skills Workshops
  • Financial Planning Workshops
  • Year-round community service activities
  • Alcohol and drug abuse prevention programming
  • Nutrition and body-image seminars and proactive education

Pacific Power Cup
As a part of the CHAMPS/Life Skills program, the Pacific Power Cup is a competitive game played by all varsity sports programs at the University of the Pacific. The Cup provides a means by which student-athletes may compete on behalf of their teams for points in different categories that encompass the mission of the NCAA Life Skills program. The point categories focus on developing the individual, being an active role model, acting as a team, supporting other student-athletes, and academic achievement.

Participation in the competition acts to reinforce an appreciation of the values and lessons that athletics can provide. Participants will realize the impact that they can have on their school and community.

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Student-Athlete Email List/Facebook Site

The Department of Intercollegiate Athletics manages a student-athlete email list that is used to distribute important information, deadlines, bulletins and upcoming events. Student-athletes are responsible for the information in these email bulletins. All email addresses used are the address.

Student-athletes are encouraged to join the Pacific Student-Athletes Facebook group.  The site is used to post reminders and important information. Joining the group does not allow Administration access to student-athlete profiles.

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About This Policy
Last Updated
Original Issue Date

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