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Reasonable Accommodations for Individuals with Disabilities


Pacific is committed to the full inclusion of all qualified individuals, and reasonable accommodations are provided to ensure equal access and full participation.  


In accordance with the Americans with Disabilities Act (ADA) and Section 504 of the Rehabilitation Act, University of the Pacific is committed to providing reasonable accommodations for individuals that qualify under the ADA in order to provide equal educational and employment access and opportunity, including the hiring process, successful performance with their education or employment, and to fully participate in all programs and activities.   

Policy Statement

Individuals with disabilities have a right to request and receive reasonable accommodations in all aspects of employment and education. All faculty, staff, and administrators will actively support all qualified individuals with disabilities in all University educational programs, services, and activities.  The need for reasonable accommodations will not adversely affect an individual.


This policy applies to all individuals of the University of the Pacific.


Covered Disability

For purposes of a reasonable accommodation, a person with a disability is a person who:

  1. has a physical or mental impairment which limits one or more major life activity (e.g. walking, seeing, speaking, learning or working);
  2. has a record with the University officially recognizing such impairment;
  3. is regarded by official members of the University as having such impairment.
Reasonable Accommodations Any modification or adjustment that "levels the playing field" and enables a qualified student, applicant, or employee with a disability to enjoy equal educational or employment opportunities and participate fully in all programs and activities. A modification or adjustment is not reasonable if it imposes an undue burden on the University or fundamentally alters an educational program.


Qualified individuals with disabilities who are job applicants, employees and/or students (including applicants) may be eligible for reasonable accommodations.

To be considered eligible, members must meet certain criteria.  For example, for employees or job applicants, a qualified individual with a disability is a person who meets legitimate skill, experience, education, or other requirements of an employment position that s/he holds or seeks, and who can perform the essential functions of the position with or without reasonable accommodation.

Reasonable Accommodations

There may be several effective and reasonable accommodations that would provide an equal employment opportunity, or meet the needs of a current employee. If the employee or applicant with a disability prefers to provide his or her own accommodations, the employee's or applicant’s preference may be given first consideration.

However, the ADA permits the University to choose among effective and reasonable accommodations, and it may choose one that is less expensive or easier to provide, even though it might not be the employee’s or applicant’s preferred accommodations.


EmployeeHuman Resources' maintains all medical records and information in separate and secure files.  Human resources will not disclose an employee's disability with a supervisor or anyone that does not have a legitimate business need to know. During the interactive process, the only information a supervisor receives is confirmation to engage in the interactive process and relevant information necessary to identify specific and reasonable accommodations.
StudentThe Office of Services for Students with Disabilities is committed to ensuring that all disability-related information and communication pertaining to a student is maintained as confidential as required or permitted by law.  For a complete description of the policy Disabilities Student Policy Manual.


Request Procedures

The table below outlines the information to initiate the process to request a reasonable accommodation:




Use the following link to locate additional information relating to the process:  ADA Reasonable Accommodation.



All student requests should be sent to the Director of Services for Students with Disabilities 209-946-3221 or

Use the following link to locate additional information relating to this process: Services for Students with Disabilities.

(Faculty or staff identifying the possible need to provide an accommodation to a student should also contact the Director of Services for Students with Disabilities).

Job Applicants:


Applicants needing assistance or reasonable accommodations in the application or interviewing process should contact Human Resources Stockton Office at (209) 946-2124.
Campus Guests:Contact Human Resources Stockton Office at (209) 946-2124.


Pacific has established the following grievance procedure regarding decisions related to reasonable accommodation and accessibility. If you disagree with a reasonable accommodation or accessibility decision, you may file a grievance by writing, emailing, calling or otherwise contacting the ADA Coordinator as follows:

EO Officer
ADA Coordinator
University of the Pacific
Office of Human Resources
3601 Pacific Avenue
Stockton, CA  95211

If possible, please provide your complaint in writing and include your contact information, as many facts as possible and any related documents. The ADA Coordinator will consider all relevant information submitted, conduct appropriate interviews, and provide a written determination within fifteen (15) business days, absent exceptional circumstances necessitating additional time to render a decision. The ADA Coordinator's decision shall constitute a final resolution within the University's grievance process.

 Additional Information

Individuals having questions about qualifying disabilities or reasonable accommodations are encouraged to consult with the assistant vice president for Human Resources or designee who serves as the university's reasonable accommodations specialist.

Contact Human Resources in Stockton at (209) 932-3274.

Alternative Format Request

Please contact Human Resources to request this document be made available in an alternative format i.e. large print, braille.  

About This Policy
Last Updated
Original Issue Date

Responsible Department
Human Resources